Privacy Policy
51 Degrees North Property Limited is committed to ensuring that your privacy is always protected and any use of your personal information is governed by our Privacy Policy. This policy provides you with information on how we collect and process your personal data through your use of the website and during any interactions in person.
This privacy policy should be read along with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
We will collect personal details including but not limited to; full name, phone number, email address and current postal address.
If you are a client, we will require additional information relating to your identity. This will include one form of photographic evidence (normally a copy of your passport), one form of documentation with proof of your place of residence (such as a recent utility bill or bank statement), as well as financial information including the source and proof of funds.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us using the following contact details:
Info@51-degreesnorth.com
+44 207 078 0017
Your personal information will be used in the following circumstances:
- Provide a service to you in line with our contract.
- Comply with any legal obligations.
- If necessary for our legitimate interests.
We will only use your information as stated above. We have implemented the appropriate administrative procedures to protect your information from misuse, loss or alteration and we only keep personal information for as long as reasonably necessary and in accordance with all statuary and regulatory obligations.
Complaints
If you wish to make a complaint on how we have handled your personal information, please e-mail info@51-degreesnorth.com The matter will then be investigated thoroughly.
If you remain dissatisfied with our response or believe we have failed to comply with any data protection law, you have the right to make a complaint to the Information Commissioner’s Office at ico.org.uk.
All complaints should be sent to info@51-degreesnorth.com and are always investigated promptly and thoroughly. If however, you remain dissatisfied with our response following an investigation we are members of the Property Redress Scheme who can assess your complaint independently.
Changes to our privacy notice
Our privacy policy is reviewed regularly to ensure we remain compliant and any necessary updates will be noted.